WELCOME TO MISTIQ TULUM

We offer our guests the best attention as a Luxury Condominium. Our service is always professional and polite.
SPANISH FRENCH

Check-in 3:00 p.m. 

We require guests to check in after 3 pm

Check-out 11:00 a.m. 

We require guests to check out by 11am or earlier.

Late check out

If you do not check out on time, additional charges will be charged: a half-day charge until 6:00 pm and a full-day charge after 6:00 pm

Our services

Front Desk

Front Desk service at your disposal at 529842470534

Discover the best Tulum attractions here.

Shuttle a Beach Club

Departures every day: 11 am, 1 pm Last return at 5 pm

Shuttle Airport Cancun-MISTIQ (Extra Cost)

Book directly with MISTIQ at an extra cost via frontdesk@mistiq.mx

Bicycle rental

Tour the main points of Tulum by bike. Check at reception.

Luggage storage service

Secure storage room available.

Free Wi-Fi

Wireless Internet available in all apartments and public areas.

Mini Market

The MISTIQ Market. Open from 9 am to 8 pm

Pet Friendly

Small breed pets are admitted at an extra cost of USD 30 per stay.

World Class Amenities

Infinity pool

Access to the pool until 9 pm

Spa & Saunas

Sauna, Jacuzzi, Massage and Hydromassage with additional cost.

Gym

Open Monday through Friday from 7 a.m. to 8 p.m. and weekends from 9 a.m. to 5 p.m.

Culinary Options

Fast and Healthy Food

Open from 11:30 a.m. to 7 p.m.

Pizza and Wine Bar

Open from 9 am to 9 pm

french bakery

Open from 7 am to 7 pm

Additional Information

Early check-in is subject to availability and can only be fully confirmed on the day of arrival. The guest must notify the front desk immediately upon noticing any damage. When leaving the room, guests are expected to check if the door is closed properly. Lost room card/key is subject to an additional charge. The guest assumes financial responsibility for damaging or destroying any equipment and technical devices due to his fault or due to the fault of his visitors. Personal belongings left by guests in the room upon departure will be sent to the address indicated by the guest at their own expense. If no instructions are left, belongings will be kept for 3 months.
Llamar a Front Desk